Liverpool Chamber has been recognised for its export documentation services following a rigorous national inspection.
The recent audit by the British Chambers of Commerce included a review of Liverpool Chamber’s Ecerts online platform to process applications for UK Certificates of Origin, EUR1 Certificates and Arab Certificates of Origin, while cross-checking those with supporting invoices and communicating errors with customer businesses.
The biannual inspection also required Liverpool Chamber to provide supporting information known as Formal Undertaking Forms, which must be held at the Chamber for twelve months and are used to verify the official signatories held on file are the correct applicants.
Liverpool Chamber is an accredited Chamber of Commerce, which means it must provide a certain number of services including business support, networking opportunities, export documentation, international trade and advocacy and policy services. The BCC inspection is crucial to retaining accredited status.
Lead inspector Paula Devine, from Bedfordshire Chamber of Commerce, noted the very high standard of work that is being produced by Liverpool Chamber and made only suggested best practice improvements in her final report.
Jon Cranston, director of finance and operations at Liverpool Chamber, said:
“Navigating the ever-changing landscape of cross-border trade can feel increasingly complicated for businesses and we are proud of the service we provide to bring more clarity and expertise in this area.
“The BCC inspection was extremely thorough and highlighted the technical expertise and high standards of customer service we provide across the Liverpool Chamber team.”